Yunex Traffic's international field service teams will be delivering installation, maintenance and warranty services for Star Charge AC and DC chargers at sites across Poland, Portugal and the UK.
The company’s extensive service coverage was a key factor in its appointment by Star Charge, with its team of highly trained field service engineers delivering installation maintenance and warranty services on a global scale. Following intensive 'train the trainer' training, it is expected that over 40 service engineers will be trained and certified on the Star Charge charger range.
Yunex Traffic's field engineers are backed by in-house service operations centres, which are staffed round the clock by an experienced, global Yunex Traffic team. The centres provide a range of services, including incident management and remote monitoring, ensuring that any issues are quickly identified and resolved either remotely or by dispatching an engineer to site, to provide high availability and driver confidence in the charging infrastructure network.
“Our global presence, with manufacturing facilities in the USA, Vietnam, and China, positions us to be a leader in the e-mobility sector,” said Toni Cheng, CEO of Star Charge Europe. “This partnership with Yunex Traffic as a service partner strengthens our commitment to evolving our offerings and building a mobile and efficient energy network. Together, we can create a seamless and reliable experience for EV drivers.”
The partners say their collaboration will play a key role in supporting the European Commission's Green Deal. Providing high availability, reliable charger networks across key European countries will encourage uptake of eMobility and reduction in carbon emissions across the mobility sector.
