This program aims to alleviate the stress and hassle often associated with the installation process by providing customers with a seamless and convenient experience.
Installation of several smart home energy management add-ons have tremendous appeal but also creates a host of new issues, especially with EV Chargers. Many homes weren’t built with the loads in mind for a Level 2 charger. To make sure a home’s limitations are assessed in advance of a vehicle purchase typically involves extensive research, contacting multiple companies, collecting bids, and ensuring the quality and trustworthiness of the selected installer. Emporia recognised the need to simplify this process and ensure a smooth installation experience.
"We believe that the installation experience is an essential part of the overall customer journey," said Shawn McLaughlin, chief executive officer, Emporia. "By partnering with the best installers in the industry, we aim to provide our customers with peace of mind, competitive pricing, and an excellent customer experience from start to finish."
The six guiding principles of this new launch include ease and convenience of the installation process; fast installation times to minimise disruptions; transparent pricing and education on factors impacting costs; guarantee on the quality and consistency of workmanship; dedicated support team to assist customers throughout the process; and access to technology providing customers with the necessary information for installation.
As part of the new program, Emporia has partnered with trusted installers across the US. These installers have been carefully selected to provide customers with the highest quality workmanship, transparent pricing, and fast installation times. Emporia and its partners handle all aspects of the installation, including permitting and inspection, ensuring a seamless and worry-free experience for customers.
